Terms of Use

Effective Date: 17/02/2026

Welcome to the website of JNJ Community Support Services (“we”, “us”, “our”).

By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree, please do not use this website.

1. WEBSITE PURPOSE

This website provides general information about our disability and community support services, including NDIS-related services.

The information on this website is provided for general informational purposes only. It does not constitute medical, legal, financial or professional advice.

2. NO PROFESSIONAL ADVICE

While we provide disability support services, the content on this website is not a substitute for personalised professional advice.

You should seek appropriate professional advice specific to your circumstances before relying on any information provided on this website.

3. ACCURACY OF INFORMATION

We make reasonable efforts to ensure information on this website is accurate and up to date. However:

• We do not guarantee that all information is complete, accurate or current.
•  Information may change without notice.
•  Service availability may vary.

We are not liable for any loss or damage arising from reliance on information contained on this website.

4. USER CONDUCT

When using this website, you agree that you will not:

• Use the website for unlawful purposes
• Attempt to gain unauthorised access to systems or data
•  Introduce viruses or malicious code
• Interfere with the operation or security of the website
• Submit false or misleading information

5. INTELLECTUAL PROPERTY

All content on this website, including text, logos, graphics, images and design elements, is owned by or licensed to JNJ Community Support Services unless otherwise stated.

You may view and print content for personal, non-commercial use only.

You must not reproduce, distribute, modify or commercially exploit website content without prior written permission.

6. THIRD-PARTY LINKS

This website may contain links to third-party websites for convenience.

We do not control or endorse the content of third-party websites and are not responsible for their content, privacy practices or terms of use.

Accessing third-party websites is at your own risk.

7. LIMITATION OF LIABILITY

To the maximum extent permitted by Australian law:

• We are not liable for any direct, indirect, incidental or consequential loss arising from your use of this website.
• We do not guarantee uninterrupted or error-free access to the website.
• We are not responsible for any technical issues, system failures or data loss.

Nothing in these Terms excludes rights that cannot be excluded under the Australian Consumer Law.

8. PRIVACY

Your use of this website is also governed by our Privacy Policy.

9. COMPLAINTS AND FEEDBACK

You may lodge a complaint by getting in touch in writing via our Complaints and Feedback Form.

We will investigate and respond promptly.

10. CHANGES TO TERMS

We may update these Terms of Use from time to time. Updated terms will be published on this website and take effect immediately upon publication.

11. GOVERNING LAW

These Terms of Use are governed by the laws of Australia.

Any disputes arising from the use of this website will be subject to the jurisdiction of the courts of the State or Territory in which JNJ Community Support Services operates.

12. CONTACT DETAILS

If you have any questions about these Terms of Use, please contact:

JNJ Community Support Services

Phone: (07) 4138 7645
Email: admin@jnjss.com.au